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Docs / Locations and terminals

Locations

Group your terminals by physical site and customize how they look and behave.

A location represents a physical place where you operate — a store, a stand, a kiosk, or a service area. Every terminal, payment, and inventory record is linked to a location, so locations are the foundation of how NectarPay organizes activity in your account.

Add a location

  1. In the side navigation, open Locations.
  2. Choose Add Location.
  3. Enter:
    • Location Name
    • Country
    • Address line 1 and (optional) Address line 2
    • City, State / Province, and ZIP / Postal Code
  4. Save.

The new location appears in the locations list and can immediately be used when adding terminals.

Edit or delete a location

From the locations list, choose Edit Location to change the address, or Delete Location to remove it.

Warning: Deleting a location is permanent and unlinks any historical activity. Remove or reassign terminals before deleting.

Configure a location

Open a location and choose Configure to control how its terminals behave and what your customers see.

Tipping

Enable tipping to let customers add a tip during checkout. NectarPay supports three modes:

  • Amount — fixed dollar amount tip suggestions.
  • Percentage — percent-based tip suggestions.
  • Smart Tip — automatically displays fixed amounts under a threshold and percentages above it.

Tipping suggestions are sent to the reader at checkout time and customers can also enter a custom tip.

Splash screen background

Upload a custom image to show on the WisePOS E reader when it's idle.

Image requirements:

  • 720 W × 1280 H pixels
  • JPG, PNG, or GIF format
  • Less than 2 MB for JPG and PNG
  • Less than 4 MB for GIF

Note: After you upload a new background, it can take several minutes for the splash screen to appear on every reader at the location.

Other location settings

  • Receipt printers — assign Epson printers to terminals at this location. See Receipt printers.
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