Before you can accept payments, your NectarPay account must be Active. That requires email verification and a connected Stripe account with charges and payouts enabled.
When you sign up, NectarPay sends a verification email.
NectarPay uses Stripe to process payments. The first time you sign in, you're routed to Account Setup.
Note: Stripe may ask for additional information later as it reviews your account. You can return to onboarding at any time from Account → Stripe Account → Go To Stripe.
Your account status appears at the top of the Account page.
| Status | What it means |
|---|---|
| New | You've signed up but haven't completed Stripe onboarding. |
| Active | Stripe has enabled charges and payouts. You can accept payments. |
| Restricted | Stripe has flagged your account. Visit Stripe to resolve outstanding requirements. |
You'll also see live indicators for Charges Enabled and Payouts Enabled. If either is disabled, complete the requirements in your Stripe dashboard to restore full functionality.
If you belong to more than one NectarPay business, use Switch Account in the top-right menu to change which account you're working in. The selected account drives every page in the app, including locations, payments, and reports.
Create a location to group your terminals.
Compare Starter and Lite, and upgrade when you're ready.